SafeGuard service plans - always at your side

Many different factors come together in production and downtimes cannot always be avoided. However, Domino attaches particular importance to offering highly available coding and marking systems. With our SafeGuard service contracts, you can concentrate on your core competence while we keep an eye on the functionality of your Domino coding and marking systems. Industry 4.0 functions enable our service team to identify and rectify problems at an early stage, before any downtime occurs in the coding and marking process.

With the new SafeGuard AR app for remote video support in real time, you are connected on-demand with one of our technicians via an augmented reality app. Our service technicians can view your system directly via the app in an uncomplicated and simple way and guide your team on site through effective solution steps. With this remote video support, your time is utilised more efficiently as there is no need to wait for travel time.

Every customer requirement and production line is different, which is why we offer various SafeGuard service plans for almost all of our labelling systems to meet your individual service requirements and budget needs. From basic packages with included spare parts and on-site service hours as well as discounts for technician training, to annual optimisation visits, remote support via Augment Reality App and a 24/7 helpdesk - you decide.

The SafeGuard service plans stand for short communication channels, fast response times and live support with calculable costs - for more confidence in your labelling.